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Account settings will include a direct Delete Account control in every app that supports account creation.
Deleting a SautiLink account is permanent, understandable and available to everyone. This page separates today's waitlist process from the account-deletion flow that will ship with the social network.
Account settings will include a direct Delete Account control in every app that supports account creation.
Deletion covers the account record and associated posts, media, profile details and personal settings—not only deactivation.
We verify the request, explain the timeline and confirm completion using an existing verified contact method.
SautiLink has not launched public social accounts yet. If you joined the waitlist, the information associated with you is your email address and requested username.
Send the request from the email address you used to join the waitlist.
Use the subject “Remove my SautiLink waitlist data.” No reason is required.
We may confirm that the request came from the correct address.
We remove the waitlist entry and send confirmation after completion.
Every SautiLink app that allows account creation will also let the account owner initiate permanent deletion inside the app. The expected route is Settings → Account → Delete Account. This web page will also provide a secure authenticated deletion route before public accounts become available.
Temporary deactivation, muting notifications or removing an app from a device does not delete an account. The deletion control will clearly distinguish those choices.
After a verified account-deletion request, SautiLink will delete or irreversibly anonymize data associated with the account from active systems, including:
Content copied, quoted or reshared by another person, captured in a screenshot, indexed outside SautiLink, or lawfully published elsewhere may remain beyond our control. We will remove the deleting user's original content from active SautiLink surfaces as required by our policy and applicable law.
Deletion from active systems is targeted for completion within 30 days. Encrypted backup copies may remain for up to 90 days before routine overwrite and will not be returned to active use.
We may retain the minimum data necessary when required by law, to complete an active safety or fraud investigation, preserve evidence of serious abuse, establish or defend legal claims, or demonstrate that a deletion request was completed. Retained records are restricted and are not used for ordinary product features, recommendations or marketing.
Account under restriction? A user may still request deletion. We may preserve limited enforcement evidence to prevent repeated severe abuse, but we will not keep unrelated account data merely because an account was suspended.
If you cannot access the email or device associated with an account, contact support. We will use a proportionate identity-verification process designed to prevent someone else from deleting your account. Never send passwords, one-time codes or full identity documents unless an official, clearly explained recovery process specifically requires limited evidence.
SautiLink Corporation
Uhuru Street, Mwanza, United Republic of Tanzania
Deletion & account support: support@sautilink.com
General team: team@sautilink.com